We’d Love to Hear From You

Hey there! At GlowWarm, we’re not just another faceless online store—we’re a small team of real people who genuinely care about your experience. Ever since we started this journey, we’ve made it a point to personally reply to every email that comes our way. No bots, no canned responses—just honest, human conversations.

I remember this one time, back in our early days, when a customer wrote in about a delayed order. Instead of sending a generic apology, our founder, Sarah, spent an hour crafting a heartfelt note and even threw in a little extra something to make up for the wait. That’s the kind of care you can expect from us.

Get in Touch

Got a question, suggestion, or just want to chat? We’re all ears. Here’s how you can reach us:

• Address: 4148 Ritter Street, glowwarm
• Email: [email protected] (We usually reply within 24 hours—sometimes faster if we’re near our laptops!)
• Phone: +1 (503) 938-5602 (Monday–Friday, 9am–6pm PST)

Prefer typing? Our live chat is open during business hours—look for the little icon in the corner. Or, if you’re old-school like some of us, fill out the contact form below. Either way, we’ll get back to you pronto.

Your Voice Matters

Let’s be real—running an online shop isn’t just about selling products. It’s about building relationships. When you reach out, whether it’s to praise us (we love that!) or point out where we can improve (we love that too, honestly), it helps us grow. Your feedback has shaped everything from our packaging to our product lineup.

So, don’t hesitate. Drop us a line, give us a call, or send a carrier pigeon (okay, maybe not that last one). We’re here, we’re listening, and we can’t wait to hear from you.

— The GlowWarm Team